COMU Networks monitors, supports and maintains various HSIA networks. COMU constantly monitors device and node statuses from the COMU Network Operations Centre (NOC) using the industry leading Solarwinds Network Performance Monitor (NPM) solution. NPM is used is used to poll devices to confirm availability. We measure network performance based on specific indicators including response times, packet loss and download/upload speeds.
In addition to the NPM, we also implement a product from OEM NetScout Systems called the nGenius InfiniStream appliance for data capture, deep packet inspection or application identification and usage analysis. The device is a purpose-built, high-capacity deep packet inspection appliance that performs real-time analysis of network traffic, and captures and stores native network packets to support extensive back-in-time forensic analysis capabilities. The appliance is often used in large enterprise and service provider data centers. COMU Networks uses this appliance to consult for customers on networks with intractable problems.