Comprehensive Help Desk Approach
The user-friendly Help Desk ticketing system allows end-users to report a problem from their computer, smartphone or tablet. The Help Desk is closely monitored by technicians prepared to call/email/text clients in order to assist in any troubleshooting scenario. Comu Networks can also help you get educated on resolving some of these problems by yourself. We provide an extensive list of Quick Reference Guides (QRGs) and YouTube Support Videos to assist in resolving common problems you may encounter.